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Do you offer discounts on large or bulk purchases?
How can I pay for my order?
Are these items counterfeit or fake?
Do you offer a return policy?
How can I change and/or cancel my order?
I still have a question, how can I contact you?
Why is the price different then what I was shown on Google, Bing, AOL, etc.?
Do you offer discounts on large or bulk purchases?
Yes, many products qualify for discounts. For pricing information on large or bulk purchases, please email us at [email protected] with quantity and product information. Please allow up to 3 business days for a response
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How can I pay for my order?
We accept Google Checkout, PayPal, money order, and cashier's check as payment for orders placed online for US orders. You can select your payment method when you checkout.
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Are these items counterfeit or fake?
No, we obey all federal and state laws. We are an honest business and only deal with reputable suppliers to offer you 100% authentic merchandise. We are located in Ohio, not some factory in China, so you can rely on our reputation of providing authentic products and good service to all our customers.
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Do you offer a return policy?
Yes, we want you to be satisfied with your purchase from us. That's why we offer a ten (10) day return period on all orders. Due to the nature of electronic goods and copyright concerns, we can only accept returns on unopened merchandise. If you are interested in obtaining more information about our return policy, please email us at: [email protected].
Please note that it is the customer's responsible to check to make sure software, hardware, or any other product is compatible before purchasing. We can not accept opened returns on opened products.
International orders do not qualify for returns.
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How can I change and/or cancel my order?
If you made a mistake and need to cancel or change the order you placed, please contact us at [email protected] as soon as possible. If we have not started to process your order then we can cancel or make a change to your order. Orders that have already begin the process of being fulfilled can be cancelled once they have been delivered.
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I still have a question, how can I contact you?
Feel free to send any questions you have to us at: [email protected]. We strive to answer all customer emails within 24 hours.
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Why is the price different then what I was shown on Google, Bing, AOL, etc.?
Prices displayed by search engines are not updated in real-time; therefore, changes we make in our prices are not reflected for several days by the search engine. All the prices you see on Media Dealers are the current prices. We are sorry for confusion caused by any difference in the product price(s).
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